Job Details

Primary Skills

Client: Eli Lilly

Title: Software Delivery & Support Lead (Safety/HSE Focus)

Location: Lebanon, IN (Onsite 3+ days/week)

Duration: 6-8 months (Contract)

Visa: UC/GC only

Pay Rate: $90/hr. On C2C

Overall Experience

• 10–15+ years total IT experience
• 5–8+ years in pharma / life sciences / regulated manufacturing
• At least 3–5 years in a leadership role (Delivery Lead / Program Lead / Validation Lead)

Responsibilities:

·         Lead the delivery and implementation of safety/HSE applications and other site software solutions — managing timelines, milestones, and vendor accountability across multiple concurrent projects

·         Manage multiple external vendors — ensuring deliverables are on-spec, on-time, and aligned with LP1 site requirements and Lilly standards

·         Author and manage CSV (Computer System Validation) documentation — drafting validation plans, protocols, and reports where needed, and overseeing vendor-authored CSV deliverables through review and approval cycles

·         Lead end-to-end CSV efforts for new application deployments — from risk assessments and requirements traceability through IQ/OQ/PQ execution and validation closure

·         Transition delivered applications into steady-state support — owning user onboarding, access management, training, and ongoing system administration

·         Manage compliance and incident management processes for supported applications — ensuring issues are documented, triaged, and resolved within GxP and site requirements

·         Serve as the day-to-day point of contact between site stakeholders (primarily HSE, but also other functions) and vendors/IT partners throughout the software delivery lifecycle

·         Document support procedures, system configurations, and runbooks to ensure long-term sustainability and clean handoff at contract end

Skills & Qualifications:

·         Experience leading software delivery projects in a regulated pharmaceutical or manufacturing environment — comfort with GxP expectations is non-negotiable

·         Hands-on CSV experience — able to both author validation documentation and critically review vendor-produced deliverables (GSOP-1201 or equivalent familiarity preferred)

·         Proven vendor management skills — able to hold multiple vendors accountable simultaneously without losing track of dependencies or deadlines

·         Strong understanding of application support operations — user onboarding, access governance, incident/change management, and compliance workflows

·         Familiarity with safety/EHS platforms preferred, but adaptable to whatever toolset is selected

·         Excellent organizational skills — this role juggles delivery, validation, support, and vendor coordination all at once

·         Clear communicator who can translate between technical vendor teams and non-technical site stakeholders

·         Self-starter comfortable operating with autonomy in a greenfield environment where processes are still being built