Job Details

Primary Skills

Job Title: Senior Quadient Inspire Engineer                                    

Duration: 12 months (Contract to Hire) 

Location: Alpharetta, GA/ CA ( Near to client LOCATIONS) Remote (preferred candidates near client offices in Alpharetta, GA; Rancho Cordova, CA; or Oakland/San Francisco, CA)

Rate: 70 on C2C.
Client: Delta Dental of California req# DIC-817 

Visa Restriction: USC, GC

2 references of the recent company

Certification Mandatory

Pre-Screen Questions

1.                   Will candidate require sponsorship, at any time, if hired on FTE with client?

Job Description:

Position Overview 
Our Client is seeking a Senior Quadient Inspire Engineer with a strong IT and software engineering background to join our Customer Communications Management (CCM) team. This role focuses on customer communication generation, not just document creation. 

The candidate has deep, hands-on experience using the Quadient Inspire platform to generate and orchestrate multi-channel customer communications, including documents, emails, reports, and other outbound customer-facing outputs. This role supports high-volume, enterprise communications and requires experience delivering compliant, accessible, and production-grade outputs across multiple formats.

This is a senior engineering role, not a template-only or design-focused position.

Skills/Experience:

Key Responsibilities

• Architect, design, develop, and maintain enterprise-scale customer communication solutions using the Quadient Inspire platform 
  • Build and support multi-channel customer communications, including:  
  • Printed and digital documents
  • Customer emails
  • Reports and other system-generated outputs
• Generate and support outputs in multiple industry-standard formats, including:  PDF and AFP
• Ensure all customer communications meet ADA accessibility and compliance requirements
• Implement data-driven, reusable communication components using Quadient Inspire modules:  
  • Inspire Designer
  • Inspire Automation / Scalar
  • Inspire Interactive
  • Content Manager
  • Approve Workflow
• Integrate Quadient Inspire with upstream and downstream systems using REST and SOAP APIs
• Partner with business and IT stakeholders to define communication requirements, delivery channels, and compliance needs
• Troubleshoot and resolve production issues related to data, formatting, rendering, accessibility, and performance 
• Ensure customer communications comply with security, audit, regulatory, and quality standards 
• Participate in SDLC activities including design reviews, testing, releases, and documentation 

Required Skills:

Required Qualifications (Must Have) 
Recruiting agencies should not submit candidates who do not meet ALL of the following: 
Quadient Inspire Certifications in the following modules: 
o Inspire Designer 
o Inspire Scalar 
o Inspire Interactive

• 5+ years of professional IT or software engineering experience
• 3+ years of hands-on Quadient Inspire experience in a production enterprise environment
• Proven experience building end-to-end document generation solutions, not just templates
• Strong understanding of data-driven document composition
• Solid programming experience in one or more of the following:  Groovy Script, Java Script, Python.
• Experience working within enterprise IT environments with formal SDLC, QA, and release processes 

Required Education

• Bachelors degree in Information Technology, Computer Science, Engineering, or a related technical field
• Equivalent combination of education and relevant experience may be considered only if Quadient Inspire expertise is strong 

Desired Skills:

Preferred / Strongly Desired Qualifications

• Experience supporting high-volume, customer-facing communications
• Experience with Customer Communications Management (CCM) platforms in regulated industries (insurance, healthcare, financial services)
• Experience with API-based integrations (REST and SOAP)
• Experience ensuring accessibility and compliance of customer communications (ADA, WCAG)
• Experience supporting multi-channel output strategies (print, email, digital delivery)
• SQL skills with experience querying and validating data from relational databases
• Experience participating in platform modernization or SaaS/cloud migration initiatives