What is the interview process for the ServiceNow ITOM Developer position at enfycon?

The hiring process for the ServiceNow ITOM Developer role at enfycon includes: (1) Application review, (2) an HR screening call to discuss your background and expectations, (3) a technical or skills-based interview specific to the ServiceNow ITOM Developer role, (4) a final interview with the hiring team, and (5) an offer discussion. The process typically takes 1–2 weeks end-to-end.

What skills are required for the ServiceNow ITOM Developer role at enfycon?

The ServiceNow ITOM Developer position at enfycon requires expertise in: JavaScript. enfycon values both technical proficiency and a collaborative, growth-oriented mindset.

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Job Details

ServiceNow ITOM Developer

Remote

7-12 Years of expFull Time

Primary Skills

JavaScript

Job Description

ServiceNow ITOM Developer

Shift: 1:30 PM to 10:30 PM IST

7+ Years

1.7LPM + GST

Remote

Key Responsibilities

Design, develop, configure, and enhance solutions on the ServiceNow platform, with a focus on ITOM.

Build and maintain Flows, Subflows, Flow Designer actions, and automation workflows.

Develop and troubleshoot ServiceNow solutions using JavaScript, Business Rules, Script Includes, Client Scripts, UI Policies, and related platform capabilities.

Work with ServiceNow ITOM and CMDB, including CI relationships, discovery-related data, and infrastructure/service information.

Develop and support integrations and automation between ServiceNow and enterprise/infrastructure systems.

Troubleshoot platform, workflow, integration, and automation issues and perform root-cause analysis.

Follow ServiceNow development best practices to build solutions that are maintainable, reusable, and scalable.

Collaborate with platform, infrastructure, operations, and automation teams to translate operational requirements into ServiceNow solutions.

Support testing, deployment, production issues, and ongoing enhancements.

Required Skills

Strong hands-on experience with ServiceNow development and configuration.

Very strong JavaScript and ServiceNow scripting fundamentals.

Strong hands-on knowledge of Flow Designer, Flows, Subflows, and automation.

Good understanding of ServiceNow ITOM fundamentals.

Good understanding of CMDB concepts, CI relationships, and data models.

Experience with ServiceNow REST/SOAP APIs and integrations.

Strong troubleshooting and problem-solving skills.

Ability to understand requirements and independently develop technical solutions.

Preferred / Nice-to-Have Skills

Domain Separation experience is highly preferred.

Experience with ServiceNow Event Management.

Understanding of events, alerts, alert processing/correlation, and operational monitoring concepts.

Exposure to ServiceNow Discovery and infrastructure discovery concepts.

Exposure to ITOM-related integrations with monitoring or infrastructure tools.

ServiceNow certifications such as CSA, CAD, or ITOM-related certifications would be advantageous.

Job Posting Details

Job Start Date

Immediate

City

Remote

Experience

7-12 Years of exp

Primary Skills

JavaScript

Job End Date

N/A

Tax Terms

Direct Hire

Number of Positions